Sales Administrative Assistant

Description

Job Summary: The Commercial Administrative Assistant provides essential support to the sales team and the commercial department, optimizing processes and ensuring customer satisfaction. Key Highlights: 1. Administrative and operational support to the sales team 2. Optimization of commercial processes and customer satisfaction 3. Customer service and order management The Commercial Administrative Assistant is responsible for providing administrative and operational support to the sales team and the commercial department. This professional plays a crucial role in organizing and executing activities aimed at optimizing commercial processes, ensuring efficiency and customer satisfaction. * Sales Team Support: Assist the sales team in preparing commercial proposals, contracts, and other documents required for client negotiations. * Customer Service: Provide telephone and email customer service, delivering information about products, services, prices, and delivery timelines. * Order Management: Process customer orders, ensuring accurate data entry into the system and tracking order status until delivery. * Report Preparation: Prepare sales reports, commercial performance reports, and other relevant metrics, collecting and analyzing data to support decision-making. * Inventory Control: Monitor product inventory, assisting with restocking and inventory control to prevent stockouts and overstocking. * Event Organization: Support the organization of commercial events, such as trade fairs, exhibitions, and client meetings. * Administrative Support: Perform general administrative tasks, including file organization, calendar management, and support to other company departments. * Deadline Compliance: Ensure all tasks are completed within established deadlines and in accordance with company policies. * Workplace Safety: Follow safety regulations and use appropriate personal protective equipment (PPE) for each activity.