ADMINISTRATIVE ASSISTANT

Description

Job Summary: Professional responsible for various administrative activities, drafting communications, controlling records, providing information, and monitoring processes to ensure quality and necessary support to teams. Key Highlights: 1. Perform administrative and internal communication tasks 2. Control and record information, supporting teams 3. Monitor processes and ensure service quality * Carry out diverse administrative tasks, preparing charts, maps, and reports; * Perform various controls and recordkeeping; * Draft routine internal communications; * Provide information to various departments; * File and dispatch correspondence and perform typing services according to established procedures and routines, meeting the administrative needs of departments. **Responsibilities and Duties** * Answer telephone calls directed to your department, filter topics, and forward calls based on the availability of the person being sought, providing the most appropriate solution in each case; * Make external and internal phone calls directly or through the receptionist, transferring calls to the requester or delivering messages when necessary; * Collect and compile diverse data by consulting documents, transcripts, files, and card catalogs; * Complete Cost Reports; * Monitor Reception/Laboratory/Telephony activities, ensuring service quality and providing support when needed; * Control requests and receipt of consumable materials, arranging the request form and tracking deliveries; * Draft letters, memoranda, official correspondence, and other texts required to fulfill departmental tasks, typing and printing them; * Prepare minutes, charts, demonstrative maps, reports, and payroll sheets using calculators and/or computers, complying with legal requirements; * Guide teams whenever necessary; * Review, process, and/or instruct processes related to your work unit, arranging their forwarding; * Resolve non-conformities and incidents directed to Reception/Laboratory, developing action plans with team guidance to prevent recurrence; * Monitor progress of official matters or processes relevant to your work unit, maintaining internal and external contacts, clarifying doubts, and taking actions to meet service needs. * Perform other activities as required and guided by your immediate supervisor. **Requirements and Qualifications** * Completed undergraduate degree in Secretarial Studies and/or Administration; * Prior experience in the field is required; * Computer literacy — user level. **Additional Information** Working Hours: Monday to Friday, from 7:00 AM to 4:00 PM Group Life Insurance, Meal Voucher, Food Voucher, Transportation Voucher, Daycare Assistance, SESC and Bradesco (dental and health) partnership benefits. **SPDM** — Associação Paulista para o Desenvolvimento da Medicina (São Paulo Association for the Development of Medicine) is a non-profit, philanthropic civil association, federally, state, and municipally recognized as being of public utility, respectively by Decrees No. 57.925 of March 4, 1966; No. 40.103 of May 17, 1962; and No. 8.911 of July 30, 1970. The Association’s primary directive is its integration into the health system, focused on treatment, disease prevention, and promotion of primary, secondary, and tertiary health care, strengthening ties with the local community and reaffirming its social commitment to serve all individuals without discrimination. With institutional growth, **SPDM** has expanded its scope of operations through ongoing projects in Social Assistance and Education. This broad range of activities increasingly consolidates **SPDM** as a large-scale philanthropic institution seeking economic, social, and environmental sustainability. Thus, SPDM contributes effectively to the continuous improvement of services provided by Brazil’s Unified Health System (SUS), primarily aiming to guarantee universality and equitable access to health services—essential for human and social development. Our commitment is to foster an inclusive culture embracing diversity, empowering our employees to contribute their best. All qualified candidates will be considered for positions without distinction based on ethnicity, religion, sexual orientation, gender identity and/or expression, age, race, nationality, or disability. SPDM is an equal opportunity employer for all individuals who meet minimum requirements. We value idea-sharing, teamwork, respect for diversity, and inclusion. **MISSION** To deliver health care with excellence, free of prejudice, distinction, or classification of citizens. **VISION** To be recognized as Brazil’s largest and most competent philanthropic health organization. **VALUES** * Capacity Building * Social Commitment * Reliability * Entrepreneurship * Equity * Ethics * Humanization * Quality * Ecological, Economic, and Social Sustainability * Tradition * Transparency **AME Mogi** AME Mogi das Cruzes, or the Mogi das Cruzes Specialty Medical Clinic, was created to expand medium-complexity health services within the Alto Tietê region under Brazil’s Unified Health System (SUS), pursuant to São Paulo State Government Decree No. 56.979 dated May 9, 2011. It was inaugurated on March 30, 2012, managed by OSS-SPDM — Associação Paulista para o Desenvolvimento da Medicina, under a Management Contract signed on September 30, 2011 with the São Paulo State Department of Health. **Clinic** The Mogi das Cruzes Specialty Medical Clinic serves as a reference for the Alto Tietê region, which has a population of 2.5 million people — 70% (1.7 million) of whom rely on SUS. The region comprises 11 municipalities: Arujá, Biritiba Mirim, Ferraz de Vasconcelos, Guararema, Guarulhos, Itaquaquecetuba, Mogi das Cruzes, Poá, Salesópolis, Santa Isabel, and Suzano. With a built area of 2,550 m² across two floors, it includes medical consultation rooms, a minor procedures room, a recovery room, dressing rooms, and examination rooms. Since its inauguration, the SPECIALTY MEDICAL CLINIC — AME MOGI DAS CRUZES has pursued excellence in public health services, acting with commitment to social responsibility, transparency, and efficiency in outpatient management. Care is delivered by a qualified multidisciplinary team dedicated to providing patients with the highest-quality service, delivered with humanization. Outpatient care serves internal demand and users referred by Primary Health Care Units. It does not serve walk-in or emergency cases.