Job Summary: This Apprentice role involves scheduling and managing appointments, monitoring therapeutic groups, financial recordkeeping, document control, and providing humane and solution-oriented reception for beneficiaries. Key Highlights: 1. Receive and welcome beneficiaries in a humane and solution-oriented manner 2. Monitoring/oversight of therapeutic groups 3. Work in compliance with occupational safety and occupational medicine regulations **Description and Responsibilities:** **Schedule:** 150 hours **Level:** Apprentice **Employment Type:** Temporary * Scheduling beneficiaries; Managing appointments for the multidisciplinary team; * Monitoring/oversight of therapeutic groups; Entering/monitoring financial spreadsheets; Controlling medical staff room documents, restocking; receiving and welcoming beneficiaries scheduled for consultations with the multidisciplinary team in a humane and solution-oriented manner; entering WAC Unimed and São Domingos lab test results; * Managing medical appointment/return appointment schedules; contacting patients to confirm scheduled appointments with the multidisciplinary team. * Requesting authorization for exchange patients; * Performing other related tasks as required by the company or at the discretion of the immediate supervisor; working in compliance with occupational safety and occupational medicine regulations, and contributing to maintaining and improving the Quality Management System (QMS). Performing duties consistently aligned with Unimed’s core values and the Unimed approach to care—through essential competencies—to deliver excellence in service: “Cooperating to grow, pursuing excellence, delighting customers, and managing emotions are daily choices: in team interactions, in caring for people, in attention to detail, in openness to change, in how we welcome customers, and in the emotional responsibility that sustains our healthy work environment.” **Requirements:** Completed high school education. **Benefits:** No benefits provided