Administrative Assistant - Consortium

Description

Job Summary: We are seeking a dynamic and organized Administrative Assistant to work in the Consortium area, providing operational, commercial, and administrative support, with a focus on customer service and document control. Key Highlights: 1. Direct support to dealers and customers 2. Preparation and maintenance of production reports 3. Monitoring of delinquency and resolution of contractual inconsistencies #### **About the position:** * If you are an organized, dynamic, detail-oriented individual seeking growth, this opportunity may be for you. We are looking for an Administrative Assistant to work in the Consortium area, supporting operational, commercial, and administrative routines at the dealership. This professional will assist in proposal processes, customer service, document control, and serve as the liaison with our partner consortium administrator. #### **Main responsibilities:** * Provide direct support to dealers and customers; * Prepare, update, and maintain team production reports; * Support delinquency control and cancellation handling of shares; * Monitor and resolve contractual inconsistencies that may affect commission disbursement; * Serve as a support channel to clarify doubts and provide guidance to customers and sales representatives; * Issue invoices, bank slips (boletos), and track payments; * Customer validation contact (initial after-sales): proactively contact the customer after the sale to confirm understanding of the purchased plan terms and identify possible irregularities in the sales process; * Record and monitor non-conformities: establish a routine to record and report suspected cases of improper sales, improper billing, or other out-of-standard behaviors. #### **Mandatory requirements:** * Completed high school education (college enrollment in Administration, Accounting, or related fields is desirable); * Prior experience in administrative or financial routines; * Knowledge of consortium operations or financial institutions is desirable; * Proficiency with systems and spreadsheets (intermediate Excel); * Strong communication skills, organization, and agility. #### **Benefits:** * Verify location.