Administrative Assistant – Operations

Description

Job Summary: We are seeking an organized and analytical professional to provide administrative support in the Claims and Asset Management department, managing requests and ensuring process efficiency. Key Highlights: 1. Central administrative support for claims and asset management. 2. Interaction with customers, suppliers, and internal departments to optimize processes. 3. Responsibility for organizing and monitoring administrative routines. Administrative Assistant – Claims and Asset Management **About the Role** ---------------- We are looking for an organized, analytical, and committed professional to work in the **Claims and Asset Management** department, providing administrative support, customer service, asset control, and procurement processes. The professional will be responsible for handling administrative requests, communicating with customers, suppliers, and internal departments, ensuring organization, efficiency, and quality in all processes. This position reports directly to the Finance Department. **Main Responsibilities** ------------------------- * Handling and tracking claims via e\-mail; * Organizing and analyzing documents and information; * Drafting and tracking responses to customers, in coordination with relevant departments; * Managing company assets across units in Paraná and São Paulo; * Opening and tracking maintenance, replacement, and acquisition service tickets for fixed assets; * Assisting site supervisors via WhatsApp, phone, and in person; * Requesting quotations and supporting procurement processes; * Updating spreadsheets, administrative controls, and reports; * Liaising with customers, suppliers, and internal departments. **Requirements** -------------- * Experience in administrative routines; * Strong verbal and written communication skills; * Organizational skills, attention to detail, and ability to prioritize tasks; * Proficiency in Microsoft Office, especially Excel; * Analytical, proactive, and committed profile. **Preferred Qualifications** ------------------------ * Experience in asset management, claims, procurement, or finance; * Intermediate or advanced knowledge of Excel or Google Sheets; * Currently pursuing a degree in Business Administration, Accounting, Law, or related fields. **Benefits** -------------- * Base salary of **R$ 2\.200,00**; * **Monthly performance bonus of R$ 300.00, awarded after the probationary period (90 days), subject to internal criteria;** * Transportation allowance or fuel subsidy; * Meal allowance of **R$ 180.20** per month; * Meal voucher of **R$ 17.50** per day; * Life insurance; * Health insurance plan available after the probationary period (90 days); * On\-site parking. **Working Hours** ----------------------- **Monday to Friday, from 08:00 to 18:00\.** Minimum Education: High School Diploma (Secondary Education) Willingness to travel * transportation allowance * Meal voucher * Meal allowance * Life insurance * Day off * On\-site parking