Description
**About JBF Viagens**
Founded in 2024, JBF Viagens was established with a clear purpose: to revolutionize corporate travel management for small and medium-sized enterprises. Our mission is to bring operational excellence to the daily operations of our partners.
**About the position**
If you are a communicative person, passionate about sales, and eager to join a rapidly growing company, join JBF! This position will help you build a solid foundation in customer service, corporate sales, and domestic and international travel operations. We seek someone flexible to work in a dynamic, high-volume, fast-paced environment.
What you will learn here:
* Corporate Sales (B2B): How to negotiate and understand the business travel market
* Excellence in customer service: Negotiation techniques, problem resolution, and portfolio management
* Tourism operations: Comprehensive mastery of logistics for domestic and international travel
* Time management: How to perform effectively in a high-volume environment
Responsibilities
* Direct customer service with agility, quality, and operational efficiency.
* Sales operation and support: Perform quotations, reservations, and issuance of airline tickets and accommodations.
* Ensure compliance with each client’s travel policies.
* Maintain close relationships with clients and suppliers, contributing to retention and loyalty.
**Requirements and qualifications**
Prerequisites:
* **Clear communication:** oral and written (via WhatsApp, email, and telephone)
* **Logical reasoning:** Proficiency in basic/intermediate calculations and attention to deadlines and data.
* Self-discipline for remote work: Organization and maturity to work remotely while maintaining productivity without constant supervision.
* Willingness to learn: Genuine desire to absorb new knowledge daily and adapt quickly to a dynamic, rapidly growing environment.
* Basic knowledge of Office suite: Excel/Google Sheets, Docs, and Forms
Advantages:
* Prior experience in sales or customer service.
* Previous knowledge of the tourism industry or travel agency routines.
* Intermediate English to handle international travel demands
Compensation: R$2\.000,00 \- R$5\.000,00 per month
Benefits:
* Profit sharing
* Remote work
Experience:
* Microsoft Office (Mandatory)
Work location: Remote