Telesales Assistant

Description

Responsible for making and receiving telephone calls to communicate with customers or potential customers, with the purpose of promoting products or services, conducting sales, scheduling visits, or providing information and technical support. * **Telephone support:** Make and receive telephone calls, following pre\-defined scripts and guidelines, to provide information, clarify doubts, and resolve customer issues. * **Sales:** Present products, persuade customers to make purchases, and close sales using negotiation techniques and striving to meet company\-established targets. * **Customer support:** Answer questions, provide information about products and services, assist in resolving issues, and record complaints, always aiming for customer satisfaction. * **Information recording:** Maintain detailed records of outgoing and incoming calls, including customer information, interaction outcomes, and data relevant to the company. * **Data updating:** Keep customer information up\-to\-date in the system, ensuring records are accurate for future interactions. * Skills and competencies: * **Communication:** Good diction, clarity in verbal and written communication, persuasion ability, and active listening. * **Sales techniques:** Knowledge and application of sales techniques to persuade and close deals. Job type: Full\-time, CLT permanent position Compensation: R$1\.600,00 \- R$2\.100,00 per month Benefits: * Meal allowance * Food voucher * Transportation allowance Selection question(s): * What is the importance of sales to a company? * Have you ever considered working in cooking gas sales? * Do you enjoy the sales field? Experience: * Telemarketing (Mandatory)