**Responsibilities**: Provide customer service regarding products, product exchanges, addresses, order cancellations, product suggestions, communicate with customers via telephone, email, and Instagram. Train and assist other colleagues in the same role by sharing knowledge, best practices, and instructions on using systems and other processes necessary to perform all job-related tasks. **Notes**: \- Working hours: Monday to Friday, from 07:00 to 17:00 \- 8-hour shift Additional compensation: 13th salary, overtime pay **Requirements**: * Completed high school education * Ability to solve problems quickly and efficiently * Ability to work in a team * Flexibility and adaptability * Strong communication skills * Experience with Reclame Aqui * Minimum of 1.5 years of experience in the field Compensation: R$2\.132,00 per month Benefits: * Fuel allowance * Meal allowance * Food voucher * Transportation voucher Experience: * Telemarketing (preferred) Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
