Receptionist

Description

Job Summary: A professional responsible for managing the patient's entire journey with an emphasis on hospitality, operational efficiency, and dentist support, ensuring excellence in relationship management. Key Highlights: 1. Patient journey management with a focus on hospitality and efficiency 2. Direct support to dentists and organization of complex clinical schedules 3. Agile resolution of incidents and excellence in relationship management Job Description The professional is responsible for managing the patient's complete journey at the facility, ensuring a welcoming experience grounded in hospitality and operational efficiency. The role requires proactivity in organizing complex clinical schedules, accurate procedure confirmations, and direct support to dentists to ensure proper appointment flow. We seek a candidate willing to resolve incidents promptly and maintain excellence in relationship management with a high-end clientele. * **Schedule:** Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 8:00 AM to 12:00 PM (with possible flexibility). * **Remuneration:** R$ 2100 - 2.200 * **Benefits:** Meal Voucher (R$ 400.00) and Transportation Voucher. Qualifications * Completed high school education (a higher education degree is considered a plus). * Prior experience in reception roles at dental or medical clinics, or in luxury service sectors. * Advanced verbal and written communication skills, with polished interpersonal abilities. * Proficiency in practice management systems and digital scheduling tools. * Resilient, organized profile with full focus on customer experience. * Availability for immediate start. Compensation: R$2.100,00 - R$2.200,00 per month Benefits: * Free parking * Meal Voucher * Transportation Voucher Work Location: On-site