Process and Projects Analyst

Description

Job Summary: Manage projects using a directive model, from definition through implementation, ensuring alignment across departments and customer satisfaction. Key Highlights: 1. Opportunity for professional growth and development. 2. Collaborative team focused on innovation and continuous improvement. 3. Values attitudes, knowledge, and the willingness to make a difference. At Cardway, we believe every connection has the power to transform people, businesses, and careers. If you’re passionate about turning connections into opportunities, enjoy working closely with people, and want to soar high alongside a team that grows together, this role could be your next step! **About the Role – What You’ll Do Here:** * Manage projects using a directive model, from definition through implementation; * Gather and document business and technical requirements; * Analyze current processes (AS IS) and support defining future processes (TO BE); * Develop and monitor schedules, scope, risks, and action plans; * Lead alignment meetings with internal departments, suppliers, and partners; * Monitor solution implementation, acceptance testing, and system validation; * Produce and present executive status reports to stakeholders; * Ensure alignment among IT, operations, product, and business teams. **What You Need for This Role:** * Completed undergraduate degree (e.g., Business Administration, Engineering, Systems, Technology, or related fields); * Prior experience as a Project Analyst or in a similar role; * Experience in IT, fintech, payment systems, integrations, or related projects; * Knowledge of scope, risk, timeline, and stakeholder management; * Strong communication and organizational skills; * Experience with project management tools (e.g., Planner, Jira, MS Project, or similar); * Postgraduate qualification or certification in Project Management (e.g., PMI, Scrum, Kanban); * Experience in telecom, financial services, or payment systems environments; * Experience managing projects involving systemic integrations and external partners. **What Would Make You Stand Out:** We seek a collaborative, curious, and results-oriented professional who enjoys transforming data and interactions into opportunities for improvement. * Organizational skills, attention to detail, and analytical thinking. * Team spirit and eagerness to learn. * Clear communication and empathy toward customers. * Proactivity and ownership mindset. * Genuine interest in contributing to an ever-better customer experience. **What We Offer:** * Comprehensive training and support from Day 1. * Tools and systems to streamline your daily work. * Opportunities for professional growth and development. * A collaborative team focused on innovation and continuous improvement. **Benefits:** * Career Development Plan. * Medical and Dental Insurance. * TotalPass partnership. * Life Insurance. * Meal/Voucher Allowance. * Christmas Bonus. * SESC membership. * Free medical consultations via **Conexa Saúde.** * Access to **Uniway**, our corporate e-learning platform featuring courses and training programs. **Diversity Matters (A Lot!)** This position is also open to **people with disabilities (PwD).** What matters most to us are your attitudes, knowledge, and willingness to make a difference. At Cardway, we believe in the power of connections and in diversity in all its forms. Regardless of age, race, color, religion, gender identity, or sexual orientation, what we truly value is people with sparkle in their eyes and the drive to transform. **Important: Security and Transparency in the Hiring Process!** Cardway does not charge fees, require paid courses, or collect any fees at any stage. All official communications occur exclusively through company channels. If in doubt, contact our Recruitment and Selection team at: **recrutamento@cardway.com.br.** This commitment ensures an ethical, secure, and transparent hiring process for all candidates. **Does this opportunity resonate with you?** Then apply now and soar high with us. Cardway is ready to welcome you! Minimum Education Level: Undergraduate Degree * Medical insurance * Dental insurance * Life insurance * Food/Meal allowance * Transportation allowance * SESC membership * Gym membership – Totalpass