IT GOVERNANCE PROJECT ANALYST - OPEN POSITION

Description

Job Summary: An IT Governance Project Analyst develops and maintains the service catalog, standardizes processes, and leads projects, focusing on continuous improvement and auditing of practices. Key Highlights: 1. Participation in the development and maintenance of the IT Service Catalog 2. Focus on process mapping, standardization, and documentation 3. Leadership in IT area projects and continuous improvement **IT GOVERNANCE PROJECT ANALYST** **Job Description:** Responsibilities: Develop and maintain the IT Service Catalog; Map, standardize, and document IT department processes based on industry best practices; Propose and manage indicators and metrics to monitor service quality as well as other process-related indicators; Develop and track continuous improvement action plans arising from unmet monthly indicator targets; Actively promote a culture of continuous process improvement; Audit internal IT department practices; Prepare project portfolio monitoring reports for the IT department; Lead departmental projects, including planning, execution, and monitoring; Support fellow IT professionals by providing guidance on project management, methodology, policies, standards, tools, metrics, information, and more. **Requirements:** Requirements: Postgraduate degree in IT. **Minimum Education Level:** High School Diploma **Work Schedule:** Work Schedule: Monday to Friday. **Benefits:** Benefits: Unimed Health Plan; Uniodonto Dental Plan; Up to 90% discount on undergraduate programs for employees and dependents; 60% discount on Lato Sensu postgraduate programs for the employee; 50% discount on Stricto Sensu postgraduate programs for the employee; Childcare reimbursement; Meal allowance R$ 367.00; Transportation allowance; Remote work on Thursdays and Fridays. *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial