Fraud Prevention Supervisor

Description

**OUR WAY OF BEING AND DOING** The Appmax team consists of hands-on people who place grit and collaboration as their top values. Every day, we strive to help digital entrepreneurs sell more, in a more efficient and easier way. We draw inspiration from our customers and are here to serve\-them and provide tools that will enhance and maximize their results. If you also want to join this journey with us, apply now and become part of the team! **So, do you want to build your future with us?** The Appmax **Fraud Prevention** team is responsible for validating the authenticity of purchases made through our platform, acting on data collection, evaluation, and validation provided by customers — aiming to minimize financial losses and improve approval rates for our partners. Your **mission** will be to supervise fraud prevention operations, focusing on generating and monitoring departmental KPIs, while contributing to the expansion and enhancement of our automated anti-fraud solution. For this challenge, we seek a critical, analytical individual with experience managing teams, fraud prevention processes, and strong motivation to contribute to Appmax. **Your responsibilities will include:** * Supervising, motivating, and developing the fraud prevention team. * Implementing operational controls and KPIs to increase the effectiveness of fraud detection and mitigation. * Fraud Analysis and Mitigation. * Reporting and recommending actions to mitigate identified fraud attempts. * Identifying suspicious patterns, emerging frauds, and opportunities for continuous improvement in controls. * Development and Implementation of Anti-Fraud Strategies. * Defining and refining fraud prevention processes, rules, and policies. * Contributing to automation initiatives, data usage, and enhancement of anti-fraud systems; **You’ll be a great fit if you have:** * Proven, solid experience in Fraud Prevention, Risk Management, and Financial Security; * Experience supervising or leading operational teams; * Knowledge of payment methods, transactional accounts, PIX, chargebacks, and cyber incidents; * Familiarity with Central Bank regulations and industry best practices; * Analytical ability, critical thinking, and risk-based decision-making skills; * Strong communication skills, collaborative attitude, and conflict management ability. **You’ll stand out if you have:** * Intermediate SQL skills; * Experience using OKRs; * Certifications in AML/CFT; * Postgraduate degree or MBA (in progress or completed) focused on Compliance, Risk Management, Anti-Money Laundering, Auditing, and/or People Management. **At Appmax, our Maxters enjoy:** All necessary equipment and resources to work in hybrid or remote mode Cost-of-living allowance for those working in hybrid or remote mode Flexfood — so you don’t need to choose between meal or food vouchers Health and dental insurance Pet health insurance ️‍ ️ Wellhub Avus Starbem Pharmacy benefits Transportation voucher ❤️‍ Life insurance Upmaxter to support your studies An environment that fosters and encourages development and high performance — including monthly performance checkpoints, 1:1 meetings, continuous feedback routines, PDI follow-up, and much more...