Final Settlement Analyst

Description

Job Summary: A professional responsible for mediating the property handover and lease termination process, ensuring customer satisfaction and asset preservation. Key Highlights: 1. Monitoring the property handover process and mediating discrepancies. 2. Negotiating adjustments to ensure a positive customer experience. 3. Ability to interact effectively with diverse customer profiles and communicate clearly. **Description and Responsibilities:** **Working Hours:** Business hours **Experience Level:** Professional **Employment Type:** Full-time – CLT **Responsibilities** * Monitor the property handover process to ensure the unit is in the same condition as at the start of the lease; * Submit the final inspection report to both tenant and landlord, verifying accuracy of all information; * Mediate any discrepancies between tenant and landlord, conducting discussions transparently and impartially; * Negotiate adjustments, repairs, or indemnifications, always prioritizing customer experience and asset preservation; * Prepare clear and objective reports and incident records; * Ensure the lease termination process is conducted fairly and positively for all parties involved. * **Requirements:** * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Empathy and ability to interact effectively with diverse customer profiles. **Preferred Qualification:** Experience in the real estate market and/or knowledge of leasing procedures. **Benefits:** Medical insurance, Dental insurance, Gym allowance, On-site meals, Life insurance, Food allowance, Meal voucher, Transportation allowance