Customer Service Operator

**Innovecs** is a global digital services company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine. Specializing in software

• Flexible hours and remote-first mode
• Competitive compensation and hardware/software setup
• Health insurance and learning & development center

The first thing you need to know is that here, you won’t fall into routine. Radix develops solutions for companies across diverse sectors and industri

• Implement and optimize data pipelines
• Integrate data from multiple sources
• Contribute to continuous improvement of the team

**Main responsibilities:** * Control access of people, vehicles, and service providers to company premises; * Identify and register visitors, suppli

• Control access to people and vehicles
• Monitor security compliance
• Assist in emergency situations

Responsible for analyzing and responding to security incidents, with a focus on investigating alerts, containing threats, and supporting SOC operation

• Analyze security incidents
• Utilize EDR/XDR tools
• Contribute to SOC process improvement

**OUR WAY OF BEING AND DOING** The Appmax team consists of hands-on people who place grit and collaboration as their top values. Every day, we strive

• Supervise fraud prevention team
• Implement operational controls
• Analyze and mitigate fraud patterns

The first thing you need to know is that here you won’t fall into routine. Radix develops solutions for companies across different sectors and industr

• Conduct requirement gathering sessions
• Create detailed use cases and user stories
• Collaborate with teams on technical specifications