Job Summary: Responsible for sales planning, management of national commercial operations, and team development, aiming at growth and process improvement. Key Highlights: 1. Strategic sales and commercial team management 2. Process improvement and skill development 3. Focus on growth and customer satisfaction **Mission:** Responsible for sales planning, management and control of commercial operations in the domestic market, and management of representatives to open new prospects and drive growth among existing customers to achieve revenue forecasts within budgeted expense limits. This professional strategically manages the internal commercial consultants team, fostering employee skill development and enhancing the company's commercial processes. **Requirements:** * **Education:** Completed high school; undergraduate studies in commercial management, business administration, or related fields preferred and may be ongoing. * **Experience:** Experience in people management roles is preferred; technical knowledge in the automotive parts sector is also desirable. * **Specific Knowledge:** Intermediate Microsoft Office proficiency is preferred; familiarity with ISO 9\,001, people management, tax regulations, and financial mathematics is desirable. **Responsibilities:** * Manage the client portfolio assigned by senior management, overseeing the full sales cycle—from product offerings and new items to negotiation and deal closure—ensuring established profit margins and delivery timelines. * Manage the internal sales team, assigning tasks and monitoring the performance of internal commercial consultants. * Guide and train the team to enhance negotiation skills and customer service quality. * Analyze team performance data and prepare managerial reports to support decision-making. * Monitor sell-out performance. * Support commercial representatives’ work, including dispatching materials and information. * Assist in planning and executing campaigns with clients. * Execute operational processes such as: order negotiation with commercial managers, order editing, order submission, invoice (NF/XML) dispatch, and registration of new customers in the system. * Maintain client contact to identify business opportunities and ensure satisfaction with offered products or services, acting as the liaison between clients and Customer Service (SAC) when follow-up actions are required. * Attend executive management meetings to report results and propose improvements to commercial processes. * Monitor market conditions and competition to identify trends and business opportunities. * Ensure compliance with company policies and procedures, upholding ethics and transparency in negotiations. * Foster a collaborative and motivating work environment to encourage team engagement and productivity. * Continuously pursue professional development through courses and training in the commercial field.
João Silva
Indeed · HR
João Silva
Indeed · HR
