Description
**Job Mission**
Operate the store's cash register, ensuring accurate execution of financial transactions through prompt, courteous, and precise customer service, as well as supporting administrative routines to contribute to excellence in customer service and internal process organization.
### **Key Responsibilities**
* Provide customer service in accordance with company-established standards;
* Perform cash register (POS) opening and closing procedures, ensuring correct reconciliation of amounts;
* Process payments in cash, credit/debit cards, and other payment methods, in compliance with current work instructions;
* Receive cash with attention to amount, change, and authenticity, and execute cash withdrawal procedures according to defined standards;
* Issue sales invoices, receipts, and payment confirmations;
* Clarify customer questions regarding service flow, providing clear and courteous guidance;
* Maintain the cash register area clean, organized, and compliant with safety regulations;
* Perform low-complexity administrative tasks according to established routines;
* Support administrative activities as backup for the administrative team when necessary.
### **Basic Requirements**
* Completed high school education;
* Basic knowledge of mathematics;
* Familiarity with electronic equipment and POS systems;
* Knowledge of card transactions, counterfeit banknote identification, and cash handling procedures.
### **Desired Qualifications**
* Knowledge and experience in customer service techniques.