ADMINISTRATIVE ASSISTANT - MEMBERSHIP

Description

Job Summary: Provide member service, offering solutions aligned with the membership regulations, maintaining existing member relationships, and driving acquisition of new license plates. Key Highlights: 1. Consultative service and in-person or telephone support to members 2. Focus on identifying opportunities and closing vehicle protection sales 3. Participation in training sessions and team alignment Triniti is a private Mutual Aid Association, and our primary objective is to bring together trustworthy, committed individuals who wish to mutually protect themselves against unexpected losses resulting from vehicle incidents. Conceived in 2013, Triniti became operational in 2014. Our core mission has always been to provide legal, moral, and ethical protection through mutual aid and cost-sharing among members. Additionally, we offer a network of over 25,000 partner establishments across Brazil, delivering discounts, benefits, and the best cost-benefit ratio in the market. To further expand our impact, we are seeking new talent to join our team! If you identify with our values and wish to be part of a serious, innovative, and continuously growing organization, apply now for the Administrative Assistant - Membership position and help us build this story together! Your Responsibilities: * Provide member service with a focus on identifying acquisition opportunities, offering solutions aligned with member regulations, maintaining existing relationships, and driving acquisition of new license plates. * Serve members, quote vehicle protection plans, monitor inspections, prepare proposals, and ensure sales closure. * Assist members, provide support, clarify doubts, identify their needs, and offer optimal solutions. * Receive members consultatively via telephone or in person, redirecting them to the responsible department. * Maintain the CRM system with contact information, proposals, and negotiation progress updates. * Monitor post-sales activities to ensure customer satisfaction. * Achieve targets for registration of new license plates. * Schedule inspections for members. * Participate in training sessions and team alignment meetings. * Represent the company ethically and professionally in the market. Requirements: * High school diploma; * Customer service experience and familiarity with the vehicle protection sector are preferred. Our Benefits: * Health insurance; * Meal allowance (iFood card); * Wellhub; * Starbem; * Performance bonuses; * Breakfast; * Salary advance; * Gratuity; * Life insurance; * Discount club with TRINITI Discounts; Join the winning team of the association that protects and supports families across Brazil. Avenida C9, Setor Sudoeste, Goiânia - Goiás, 74303-035, Brazil