Job Summary: An advertising agency is seeking a Client Service Manager to manage client portfolios, lead teams, and optimize processes. Key Highlights: 1. Strategic client portfolio management 2. Leadership and development of the customer service team 3. Managing client relationships and coordinating solutions An advertising agency in Barueri is seeking a Client Service Manager. **Responsibilities:** Manage the agency's client portfolio by organizing requests and ensuring alignment between expectations and deliverables. Strategically manage the customer service team by assigning tasks, monitoring performance, and supporting team development. Manage client relationships by identifying opportunities, forwarding briefings, and coordinating solutions with internal departments. Organize customer service processes and routines to improve operational efficiency and workflow within the agency. Work in a hybrid model, combining on-site days in Moema with remote work, according to the proposed format. Previous experience as a Customer Service Supervisor, Relationship Manager, Customer Service Coordinator, or Support Manager may indicate suitability for some of the responsibilities of this position. Bachelor's degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Hybrid — Hybrid work modality. * Candidates from Jandira, Carapicuíba, Itapevi, or Santana de Parnaíba are also eligible for this position. * Duration: Full-time * Working hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
