Relationship Analyst I

Description

Job Summary: The Relationship Analyst works with customers, focusing on account activation, strengthening the customer relationship, and expanding the financial relationship. Key Highlights: 1. Strategic engagement with the active customer portfolio 2. Focus on retention, loyalty, and portfolio growth 3. Dynamic, performance-oriented environment **Relationship Analyst \| MB Finance** ============================================ **MB Finance** seeks commercially oriented professionals with a performance focus and the ability to build strategic customer relationships. We operate with clear goals and a meritocratic culture, where recognition is directly tied to results delivery. Our environment is dynamic and performance-oriented—ideal for professionals seeking development and growth in the commercial field. **About the Role** ------------------- The Relationship Analyst works with checking account holders of **C6 Bank**, focusing on account activation, strengthening the customer relationship, and expanding the financial relationship. Key Responsibilities: * Strategic engagement with the active customer portfolio * Encouraging recurring use of the account and its financial products * Monitoring account activity and usage level * Guidance on credit/debit cards, Pix, bank slips, and other financial solutions * Customer profile analysis to recommend suitable solutions * Focus on retention, loyalty, and portfolio growth **Candidate Profile** ----------------------- * Completed High School (mandatory) * Currently pursuing or completed Bachelor’s degree (preferred) in: Administration, Economics, Commercial Management, Financial Management * **Sales experience (mandatory)** * Experience in customer relationship management and commercialization of financial products or services * **Strong communication, persuasion, and argumentation skills** * **Goal- and performance metric-oriented mindset** * Residence near downtown Rio de Janeiro **Job Details** ----------------------- On-site — Downtown Rio de Janeiro (RJ) * Monday to Friday, 9:00 AM to 6:00 PM CLT employment contract Base salary: R$ 1\.750,00 Performance bonus ️ Meal/Voucher Allowance: approx. R$ 960.00/month Health Insurance Dental Insurance ️ Life Insurance Pet Care Assistance Birthday Day Off ️ TotalPass