Mechanical Assistant - Fortaleza/CE

Description

We are a multi-brand group operating in the sales of new and used vehicles, accessories, vehicle leasing, fleet management, insurance, and after-sales services through our network of dealerships, as well as vehicle rental (mobility). We are seeking a **Mechanical Assistant** to **support mechanics and the technical team in performing automotive maintenance services, customer service, and workshop process support—ensuring quality, organization, and efficiency in vehicle servicing and repair.** If you are agile, customer-focused, and committed to excellence in results, join our ***team***! ***We are Grupo NewChase—and we grow together!*** **Responsibilities and Duties** * Support service appointments by consulting the customer’s history in the system and conducting consultative interviews to maximize sales opportunities and ensure excellent service. * Maintain communication with the Technical Consultant to coordinate the vehicle’s technical delivery when requested, reinforcing guidance regarding performed services. * Perform simple and routine mechanical repairs, such as part replacement, basic component disassembly, and assistance in engine and vehicle component disassembly, using appropriate tools and equipment. * Assist mechanics in executing more complex services by handling parts, cleaning components, and preparing materials. * Organize used tools and equipment, ensuring proper usage and preservation of items. * Support service sales processes by completing vehicle intake checklists, issuing Service Orders (SOs), and verifying customer documents—ensuring correct information flow. * Consult and monitor open Service Orders in the corporate system, informing mechanics and Technical Consultants about pending items or necessary updates. **Requirements and Qualifications** **If you:** * Have completed high school; * Are currently enrolled in or have completed a Technical Course in Automotive Mechanics; * Hold an active Brazilian National Driver’s License, Category B; * Have prior experience in mechanical workshops, auto centers, or dealerships; * Possess foundational knowledge of automotive maintenance and repair; * Are skilled in handling workshop tools and equipment; * Understand automotive systems (basic diagnostics). *The \#GrupoNewChase is your place!* **Additional qualifications considered advantageous:** * Familiarity with corporate systems; * Experience with basic automotive maintenance services. **Additional Information** **What we offer:** * Market-competitive salary; * Health insurance plan; * Dental insurance plan; * Meal or food allowance; * Transportation allowance; * Life insurance; * WellHub (formerly Gympass) — extendable to up to 3 dependents; * Free telemedicine — extendable to spouse, children; * Free psychological counseling — extendable to spouse, children; * Discounts on undergraduate, postgraduate, MBA, and fully online English courses; * Corporate University; * Recognition program for tenure; * Maternity care program. **WE ARE GRUPO NEWCHASE AND WE GROW TOGETHER** We are a national mobility group recognized for excellence in the automotive market, with over 30 years of service excellence and continuous growth. We began our journey in 1991 in Vitória da Conquista/BA and today operate across eight Brazilian states (Alagoas, Bahia, Ceará, Minas Gerais, Pará, Pernambuco, Sergipe, and Tocantins). Over the years, we have significantly expanded our operations, now managing over 40 dealerships representing Toyota, Lexus, BMW, Mini, Audi, Volvo, Chery, Chevrolet, Hyundai, Volkswagen, and GNC Used Vehicles. Additionally, we operate the Customer Retention Center—the Group’s dedicated unit responsible for all digital strategy and monitoring. Learn more about our journey on our official website: https://www.gruponewchase.com.br/. **HERE AT GRUPO NEWCHASE YOU’LL FIND:** * A welcoming and diverse environment; * Continuous professional and personal growth; * Professional development programs. **JOIN US IN WRITING THIS STORY!** Grupo NewChase stands out for its constant pursuit of innovation and humanization, focusing all efforts on a single purpose: “Deliver outstanding results to our customers, employees, and partners—recognized for our DNA of \#SpeedandQuality” We are market leaders across all automotive brands we represent!