Description
**Requirements**
Currently enrolled in High School, Technical, or Higher Education programs in administrative, customer service, management, or related fields;
Basic knowledge of Microsoft Office Suite;
Good communication skills, organizational ability, and interest in working in customer service.
**Position Summary**
The Customer Service Intern will be responsible for supporting daily customer service operations, including handling inbound requests, creating service tickets, providing WhatsApp-based support, and tracking customer requests in the CRM system.
They will also assist in responding to customers via e\-mail, routing requests to the appropriate departments, and monitoring resolution progress, thereby contributing to service quality and customer satisfaction.