Collections Operator

Description

Job Summary: A professional responsible for negotiating and recovering overdue debts from consortium members, ensuring courteous and efficient interactions. Key Highlights: 1. Handling debt negotiation and recovery for consortium members 2. Ensuring courteous and efficient customer interactions 3. Opportunity for professional development through the Evoluir Project A consortium administration company is seeking a Collections Operator in Franca. Âncora Consórcios is a company specialized in consortium administration, offering solutions for acquiring goods and services. With a focus on transparency and customer satisfaction, the company aims to facilitate access to planned and secure financing. **Responsibilities:** Will be responsible for contacting delinquent consortium members via telephone and WhatsApp to negotiate and recover overdue debts, ensuring courteous, efficient, and company-policy-aligned interactions. Position based in Franca / SP. Previous experience as a Collections Agent, Collections Assistant, Collections Analyst, or Collections Coordinator may indicate suitability for some of the responsibilities of this role. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 1,812.00 * Performance-based bonus * Employee discounts * Profit-sharing program * Meal allowance * Transportation allowance * Pharmacy benefits plan * Medical benefits plan * Dental benefits plan * Life insurance * SESC benefits plan * Birthday day off * Gympass * Career development plan Evoluir Project (financial support for employee self-development). **Additional Information:** * \#UrgentOpening * Employment type: Permanent - On-site * Schedule: Full-time * Working hours: Monday to Friday, from 12:00 to 19:00; Saturdays, from 08:00 to 14:20\.