Description
Job Summary:
Collections and Customer Service Assistant responsible for public contact, bill generation, and assistance in the collections workflow.
Key Highlights:
1. Customer service via WhatsApp and website
2. Assistance in the collections workflow
3. Filling out spreadsheets and reports
**Job: Collections and Customer Service Assistant**
**Job Responsibilities:**
* Customer service via WhatsApp and website;
* Issuing duplicate payment slips;
* Assistance in the collections workflow;
* Filling out spreadsheets and reports.
**Requirements:**
* Completed high school education (mandatory);
* Basic knowledge of Word, Excel, and other computer programs;
* Enjoy interacting with the public;
* Friendly, amiable, communicative, and empathetic.
**Employment Type:**
* Full-time
* Permanent CLT contract
**Salary:**
* R$ 2\.000,00 to R$ 2\.250,00 per month
**Benefits:**
* Medical assistance
* Dental assistance
* Meal allowance
* Food voucher
* Transportation allowance
**Working Hours:**
* Monday to Friday
* 8-hour shift
**Additional Compensation:**
* 13th salary
Employment Type: Full-time, Permanent CLT contract
Compensation: R$2\.000,00 \- R$2\.250,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Food voucher
* Transportation allowance