Job Summary: We are seeking students interested in cooperativism and finance to support members, conduct research, and strengthen ties with the cooperative. Key Highlights: 1. Play a leading role in building a positive experience for the cooperative. 2. Support, guide, and direct members in self-service and other requests. 3. Participate in initiatives that foster a welcoming and efficient experience. Description: We seek individuals currently pursuing their education who wish to learn, grow, and make a difference. We expect you to have: * Currently enrolled in an undergraduate or postgraduate program in Administration, Accounting, Economics, or related fields. * Genuine interest in learning about cooperativism and how a financial institution operates. * Strong communication skills, empathy, and willingness to contribute to a collaborative environment. * Proactivity, organization, and readiness to handle diverse tasks. * Prior experience in customer service and/or administrative routines is mandatory. During this internship, you will play a leading role in building a positive experience for those who interact with our cooperative. Your main responsibilities will include: * Supporting, guiding, and directing members and non-members in self-service, mobile app usage, teller counters, and other requests identified during direct interactions. * Conducting business and satisfaction surveys to provide insights for improving our services. * Participating in initiatives that foster a welcoming and efficient experience at our branches. * Strengthening members’ sense of belonging to the cooperative through close, human-centered service. * Assisting branch managers with daily operational and strategic tasks. 2512260202491936356
João Silva
Indeed · HR
João Silva
Indeed · HR
