**Responsibilities and Duties:** * Plan and schedule preventive, corrective, and emergency technical maintenance services for forklifts; * Provide customer support and clarify customer inquiries regarding products and services; * Receive, analyze, and process service orders forwarded by the administrative team; * Determine optimal technician allocation based on priorities, location, and availability; * Optimize service routes and travel logistics to ensure efficiency and responsiveness in service delivery; * Monitor service execution and adjust scheduling as necessary; * Prioritize service requests according to criticality level and impact on customers; * Collaborate with administrative and technical departments to ensure service quality; * Contribute to continuous improvement of service scheduling and execution processes **Requirements and Qualifications:** * Completed high school education; * Experience in customer service or commercial/sales areas; * Must reside in Maringá or surrounding region. Employment Type: Full-time, Permanent CLT Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
