**Built by people who transform education** **All Arco positions are open to People with Disabilities.** The Performance and Pedagogical Excellence area is responsible for **implementing the pedagogical journey strategy**, connecting conceptual vision with field execution. The team defines the best approaches and tactics to support pedagogical leaders, ensuring execution occurs in a structured manner aligned with business goals. It is a highly central function within operations, **integrating and balancing the various objectives of pedagogical services** in collaboration with field leaders to guarantee excellence at the frontline. **On a day-to-day basis, you will:** * Define the field strategy for the pedagogical teams across all Arco portfolio brands; * Manage strategy execution, monitor progress with leaders, and support implementation; * Identify opportunities to elevate service quality and co-develop action plans with brand leaders; * Track goals and OKRs, and define and implement optimal tactics to achieve desired outcomes. **To participate in our process, you must have:** * Experience leading leaders; * Experience managing complex stakeholder scenarios; * Excellent executive communication skills, both oral and written; * Analytical mindset with strong orientation toward structuring and processes; * Good balance between systemic vision and attention to detail; * Pragmatic approach with awareness of field realities. **Preferred qualifications:** * Prior experience in strategic consulting; * Prior experience in commercial/operational performance or B2B Customer Success roles. **What you’ll find at Arco—beyond incredible people:** \+ Meal and/or food allowance \+ Health and dental insurance \+ Transportation allowance \+ Extended maternity and paternity leave \+ Childcare allowance \+ Health support: partnerships with Wellhub and Zenklub \+ Education incentives \+ Discount on airfare \+ Pet health insurance partnership \+ Access to Arco’s educational materials for employees’ children \+ Partnerships for MBA and postgraduate programs **\#MoreDiversity** We believe that in a diverse and inclusive environment, our **people will be happier, more engaged**, and have **greater opportunity to reach their full potential**. Therefore, at Arco, we respect and value equal rights, recognize individual uniqueness, and believe that **all** people can contribute to our purpose. **\#JoinArco**
João Silva
Indeed · HR
João Silva
Indeed · HR
