Senior Business Development Analyst

Description

Job Summary: Act as a strategic partner, building solid relationships with customers and suppliers, ensuring strategic alignment and continuous process improvement. Key Highlights: 1. Build solid and trustworthy relationships with customers and suppliers 2. Act as a bridge between departments and ensure strategic alignment 3. Identify business opportunities and enhance departmental workflows * Build solid and trustworthy relationships with customers, acting as a strategic partner and primary point of contact. * Keep stakeholders consistently informed, acting as a bridge between departments to ensure strategic alignment, smooth communication, and effective cross-team collaboration. * Ensure efficient and scalable onboarding of new customers. * Monitor how customers are utilizing credit solutions and identify opportunities to increase engagement and adoption of new features or solutions. * Deliver operational and commercial training, consulting, and sales mentoring for the MaisTODOS Credit solutions to the customer portfolio; * Help customers achieve their own business objectives through the use of our solution. * Collect customer feedback regarding the product, service, and overall experience, and relay this information to relevant internal teams (Product, Development, Marketing). * Build and manage supplier relationships, ensuring strategic partnerships, alignment of expectations, negotiation of terms, and ongoing collaboration to maximize results. * Identify and map business opportunities by analyzing the market, customers, and potential partners to support the definition of growth and expansion strategies. * Collaborate with Product, Technology, Marketing, Legal, and Customer Success teams to ensure alignment and execution of initiatives. * Structure and enhance departmental workflows and processes, ensuring agility, quality, and scalability of solutions ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Portfolio management, CSM, Relationship management, Training delivery, Workflow structuring ### **Benefits:** Meal/food allowance: Total value of R$ 740.08, Unimed health plan, Life insurance, Wellhub \- Formerly Gympass, MaisCare allowance of R$200.00 via Caju, Access to SESC club ### **Department:** Commercial