Sales Development Representative (SDR)

Description

Nalaje Headhunting is conducting a recruitment process for an **SDR**, to operate on the front line of opportunity generation, responsible for qualifying leads and driving the growth of the commercial operation. **Key responsibilities** * Conduct **active prospecting** of new clients * Qualify leads matching the profile for premium procedures * Maintain and manage the **CRM** * Conduct consultative outreach (pre\-sales) * Apply methodologies such as **SPIN Selling** * Support the commercial team in generating qualified opportunities **Requirements** * Experience with **CRM** * Experience in a **structured commercial process** * Knowledge of **SPIN Selling** * Experience with **active prospecting (outbound)** * Preferred experience with: * High-end medical clinics * Premium products\/services **Desired profile** * Refined and persuasive communication * Consultative mindset (not merely operational) * Organization and discipline in following processes * Ability to interact with demanding clients * Focus on goals and performance **Commission per completed consultation** (Base: scheduling \+ confirmation \+ attendance) * Up to 20 consultations\/month → **R$ 10 per consultation** * 21 to 30 consultations → **R$ 20 per consultation** * Over 30 consultations → **R$ 30 per consultation** A progressive model that incentivizes high performance and volume with quality. **Monthly goal-based bonuses** In addition to commission, there are **strategic bonuses**, reinforcing quality and efficiency throughout the process: * **Consultation completion target** * Bonus: **R$ 1\.000** * **Attendance rate target (90%)** * Ratio of scheduled vs. completed consultations * Bonus: **R$ 500** * **Response time target (within 5 minutes)** * Prompt response to up to 90% of leads (during business hours) * Bonus: **R$ 500** * **Surgery conversion target (50%)** * Conversion of consultations into closed procedures * Bonus: **R$ 700** * Commission \+ bonuses (attractive variable compensation potential) **Culture and environment** A culture of **high performance with close team collaboration**, even in remote mode: * WhatsApp group with daily visibility of completed consultations * In-person happy hours in São Paulo (by region) * Monthly performance review meetings This is a results-oriented environment, with transparency in metrics and encouragement for continuous improvement. Compensation: R$1\.800,00 \- R$2\.000,00 per month Work location: Remote