Receptionist/Customer Service Representative

Description

Job Summary: We are looking for a professional passionate about customer service and organization to build meaningful connections and ensure a welcoming experience for clients. Key Highlights: 1. Passion for customer service and building connections with clients 2. Collaborative environment with opportunities for learning and growth 3. Focus on excellence in communication and attention to detail Do you believe a smile can change someone's day? Do you enjoy interacting with people, building connections, and making every client feel genuinely welcome? Then this opportunity may be right for you. We are seeking an organized, communicative, and customer-service-oriented individual to join our team. **We are looking for people who…** ✔ Enjoy serving others. ✔ Execute basic tasks exceptionally well. ✔ Care about details. ✔ Have a spark in their eyes when caring for others. ✔ Understand that customer service is about creating experiences—not just performing tasks. **What we expect from you:** * Excellent communication skills; * Friendliness and a welcoming demeanor; * Organization and attention to detail; * Proficiency in working with systems and technology; * Agility in resolving daily situations; * Proactivity and sense of responsibility; * Ability to work effectively in a team; * Willingness to learn and grow professionally. **Main responsibilities:** * Greet students and visitors; * Provide in-person, WhatsApp, and telephone customer service; * Schedule assessments and manage calendars; * Perform registrations and system updates; * Support front-desk administrative routines; * Assist the sales team as needed; * Ensure every person has a welcoming experience from the first contact. **What we offer:** * Competitive salary commensurate with the role; * Meal allowance; * Transportation allowance; * Ongoing training and development; * Collaborative, respectful environment with growth opportunities. **Working hours:** Monday to Friday, from 12:30 PM to 9:30 PM; alternating Saturdays from 7:00 AM to 1:00 PM. Compensation: R$1.450,00 – R$1.624,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site