Description
Job Objective:
Welcome bistro customers courteously, ensuring organized and welcoming service, while also performing cash register operations, reservations, bill settlements, and dining room support.
Main Responsibilities:
* Greet and seat customers in the dining room;
* Manage waiting lines and table assignments;
* Provide in-person, WhatsApp, and telephone customer service;
* Perform daily cash register opening and closing;
* Register orders and payments in the system;
* Accept cash, card, PIX, and other payment methods;
* Issue fiscal invoices and receipts;
* Verify amounts, cash withdrawals, and daily cash register closing;
* Assist with reservation and event management;
* Support the dining room team during peak hours;
* Maintain an organized and clean reception area;
* Answer customer questions regarding the menu, operating hours, and policies;
* Assist with delivery and pickup order coordination when necessary.
Requirements:
* Completed high school education;
* Strong communication skills and courtesy;
* Organizational ability and attention to detail;
* Aptitude for public-facing service;
* Basic computer literacy and familiarity with point-of-sale systems;
* Agility and responsibility regarding financial transactions;
* Flexible availability for work shifts.
Preferred Qualifications:
* Prior experience in restaurants, cafés, or bistros;
* Familiarity with restaurant management systems;
* Experience providing customer service via WhatsApp;
* Basic knowledge of sales and consultative service.
Compensation: R$1\.700,00 \- R$2\.773,62 per month
Benefits:
* Food basket
* Meal allowance
* Food voucher
* Transportation voucher
Work Location: On-site