We are looking for a professional passionate about technology, innovation, and continuous improvement to work as a Junior Support Analyst. **Responsibilities:** * Provide on-site and remote technical support to users, including handling and logging service requests; * Perform basic installation, configuration, and maintenance of computers, printers, systems, and peripherals; * Assist with access administration, email accounts, network, VPN, and support for Windows environments and Microsoft Office suite; * Identify and resolve hardware, software, connectivity, and remote access issues, escalating requests when necessary; * Support IT asset inventory management, technical documentation, and user guidance. **Qualifications:** * Currently pursuing a technical or undergraduate degree in IT, Systems, or related fields; * Basic knowledge of technical support, hardware, software, networks, VPN, and computer maintenance; * Familiarity with Windows environments, Microsoft Office, and remote support tools; * Strong communication skills, organizational ability, and user-facing service aptitude; * Proactive profile, capable of teamwork and priority management. Compensation: R$3\.642,82 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Food voucher * Transportation allowance Selection question(s): * Are you available to work on-site in Paulínia? Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
