Front Desk Coordinator - Moema

Description

Job Summary: Front Desk Coordinator for a medical clinic to manage patient service, supervise staff, support commercial activities, and ensure unit organization. Key Highlights: 1. Team leadership and supervision of front-desk staff 2. Patient experience management 3. Strategic support for commercial initiatives A medical clinic is seeking a Front Desk Coordinator in São Paulo (Moema). Leger is a company specialized in technology and innovation solutions, offering services ranging from consulting to custom software development. **Responsibilities:** Guide and inform patients about services and amenities. Perform and review system registrations. Handle financial adjustments, issue referral forms, and record cash movements. Listen to and mediate patient complaints. Supervise staff service delivery and personal presentation. Identify commercial initiatives and support marketing campaigns. Update physicians' spreadsheets and finalize conversion reports. Train and monitor new staff to ensure adherence to service standards. Adjust the medical schedule as needed. Conduct rounds and maintain proper organization of the waiting area. Assume responsibility for the unit in the absence of coordination/management. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 3\.500,00 * Meal Allowance * Transportation Allowance * Health Insurance * Dental Insurance * Education Assistance Totalpass. **Additional Information:** * \#UrgentOpening * Employment Type: Permanent \- On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 11:00 to 20:00\.