FLEET CONTROLLER

Description

Job Summary: A professional responsible for customer service, maintenance screening, scheduling, and process tracking, with a focus on simplicity and passion for serving. Key Highlights: 1. Customer service and service order management 2. End-to-end vehicle service process tracking 3. Focus on simplicity and passion for serving Hi, we are **CS BRASIL!** We have over 3,000 highly committed employees, which is why we invest in our people’s development through continuous training programs, valuing individual competencies and organizational values. Our journey is driven by responsibility toward our **CUSTOMERS**, commitment to our **PEOPLE**, **TRANSPARENCY**—a relationship grounded in ethics, with processes ensuring proper documentation and fulfillment of our obligations, **QUALITY** and agility in delivering contractual commitments, and **PROFIT** as a guarantee of renewing our cycles. We seek individuals who embody simplicity, passion for serving, and a desire to learn, challenge themselves, and grow alongside the company. If this is your profile and you want to work in an environment where our PEOPLE make the difference, check out our open positions or submit your resume to our talent pool. All selection processes conducted by **CS BRASIL** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Responsibilities and Duties:** * Provide customer service, greeting customers upon arrival at the branch; * Open service orders for inspection; * Screen maintenance requests for subsequent routing to workshops; * Perform visual and photo-based checklists via tablet before directing vehicles to mechanics; * Manage and monitor the entire service process—from vehicle intake to vehicle departure; * Schedule appointments; * Provide information and prepare daily reports. **Additional Information:** We offer all the traditional benefits you already know—and go beyond: * **Benefits Club:** An exclusive platform offering discounts across multiple categories—gastronomy, entertainment, services, education, leisure, and sports. * **Connected to You:** A dedicated support channel for you and your family, providing psychological, social, financial, legal, and other forms of assistance, available 24/7 with complete confidentiality. * Extended **Maternity** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how important children’s and adolescents’ education is. At **CS BRASIL**, we support the purchase of **school supplies** for our employees’ children. * **CS BRASIL University**, a platform for your self-development and continuous learning. * **Veterans Event:** We recognize and celebrate our long-serving employees with special events for those with over 15 years of tenure. * **Mom’s Corner:** A dedicated space located at our headquarters in Itaim Bibi and Administrative Headquarters in Mogi das Cruzes, intended for mothers returning from maternity leave who wish to **continue breastfeeding.** The area provides all necessary **equipment for milk expression and storage, ensuring privacy and comfort.** * **Totalpass:** To help you take care of your quality of life, health, and well-being. * **School Supplies Kit** offered at accessible prices (to ensure high-quality materials with excellent value for money). **Requirements and Qualifications** **Requirements and Qualifications:** * Completed high school education; * Valid Class B driver’s license; * Proficiency in Microsoft Office suite is desirable; * Easy access to the Guará region in Brasília. **Additional Information** We offer all the traditional benefits you already know—and go beyond: * **Benefits Club:** An exclusive platform offering discounts across multiple categories—gastronomy, entertainment, services, education, leisure, and sports. * **Connected to You:** A dedicated support channel for you and your family, providing psychological, social, financial, legal, and other forms of assistance, available 24/7 with complete confidentiality. * Extended **Maternity** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how important children’s and adolescents’ education is. At **CS BRASIL**, we support the purchase of **school supplies** for our employees’ children. * **CS BRASIL University**, a platform for your self-development and continuous learning.  * **Veterans Event:** We recognize and celebrate our long-serving employees with special events for those with over 15 years of tenure. * **Mom’s Corner:** A dedicated space located at our headquarters in Itaim Bibi and Administrative Headquarters in Mogi das Cruzes, intended for mothers returning from maternity leave who wish to **continue breastfeeding.** The area provides all necessary **equipment for milk expression and storage, ensuring privacy and comfort.** **** * **Totalpass:** To help you take care of your quality of life, health, and well-being. * **School Supplies Kit** offered at accessible prices (to ensure high-quality materials with excellent value for money). CS Brasil was founded in 2009 to deliver **high-quality services to the public sector and mixed-economy enterprises, backed by governance that serves as a benchmark.** Present in 21 states, we manage **over 20,000 assets, operating across Fleet Management and Outsourcing, Urban Cleaning, Urban Mobility, and Pre-Owned Vehicles.** Our relationships are built on **ethics**, **fulfillment of our obligations**, and **commitment to the people who make a difference in our business**. Today, we have over 3,000 dedicated employees striving to make our company increasingly better—for our customers and for society as a whole. We are a diverse company that promotes diversity across all positions—regardless of gender, sexual orientation, race, religion, or disability.