**Quartavia** is seeking a **Automation Analyst** to join our team. This professional will have fixed weekly responsibilities and play a crucial role in creating, managing, and optimizing automations across various company departments (marketing, sales, operations, customer support, and content), directly contributing to operational efficiency and business scalability. **Responsibilities:** **WhatsApp:** * Manage and send messages to lead and student groups using specialized tools such as Sendflow * Configure and manage message broadcasts via official and unofficial WhatsApp APIs * Send notifications, announcements, and specific materials to students **ActiveCampaign:** * Create and maintain diverse automations (listboss, student access management, launch funnels, evergreen funnels, engagement funnels, and list cleanup) * Configure and send segmented campaigns to leads and students **ManyChat:** Build and optimize lead generation and sales funnels via chatbot **Setup and Integrations:** * Initial setup and ongoing management of sales and education platforms (Ticto, Herospark) * Manage and configure checkout, digital products, and integration with Listboss * Shorten and manage links, including detailed tracking with Switchy * Practical knowledge and application of Webhooks and APIs **Monitoring and Continuous Improvement** * Identify operational bottlenecks and propose effective automations * Document processes thoroughly, producing internal manuals and tutorials * Monitor automation performance and effectiveness, driving continuous improvements **Cross-Departmental Collaboration** * Proactively work with different teams to identify new automation opportunities * Ensure clear and effective communication across departments **Requirements:** * Automation tools: Zapier, Make, ActiveCampaign, ManyChat, n8n * Platforms: Ticto, Herospark * Solid understanding of APIs, Webhooks, and integrations * Analytical and detail-oriented ability to map processes * Proactive problem-solving skills and ability to manage multiple concurrent tasks * Strong personal organization and effective time management * Interpersonal communication skills * Proven experience in automation **Preferred Qualifications:** * Prior experience in digital businesses or online courses * Familiarity with CRM, ERP, and educational platforms * Basic programming knowledge (Python, JavaScript) for advanced customizations **Work Model:** Remote **Contract Type:** PJ (Individual Entrepreneur) **Core Values** * Intellectual humility * Diligence * Owner mindset * Self-management * Proactivity * Ambition to grow.
João Silva
Indeed · HR
João Silva
Indeed · HR
