Job Summary: The professional will be responsible for financial operations, customer service, sales closure, return management, collections, and internal organization. Key Highlights: 1. Payment management and sales closure 2. Customer service and sales support 3. Financial control and mail organization 1\. Receive and verify payments related to product sales via credit card, debit card, or cash machines, aiming to support the company's financial control; 2\. Finalize ongoing sales by providing customers with receipts, invoices, and payment slips for their purchases, thereby supporting internal processes and complying with current legislation; 3\. Process telephone purchase orders by receiving the seller’s request and verifying the coupon number, aiming to support successful sales completion; 4\. Conduct self-service sales by assisting customers and providing product information, ensuring efficiency and contributing to internal sales; 5\. Manage local returns by following internal procedures regarding presentation of fiscal documents and other required materials, aiming to enhance customer satisfaction and loyalty; 6\. Close daily financial and fiscal activities of the store by adhering to internal control and verification procedures, preventing discrepancies and supporting accounting reporting; 7\. Collect payments from delinquent customers by using daily reports from the integrated system to make phone calls to each customer, thereby supporting the collections department and reducing financial losses; 8\. Organize internal correspondence daily, promptly directing pouches and financial transactions to respective departments, thereby facilitating timely information flow within the company; **Requirements:** COMPLETED HIGH SCHOOL EDUCATION Benefits Food basket Medical plan Dental plan On-site meal / Provided by the company Life insurance Transportation allowance / Public bus
João Silva
Indeed · HR
João Silva
Indeed · HR
