Description
Job Summary:
Professional to handle marketplace-related activities, including customer service, order tracking, and return processing.
Key Highlights:
1. Experience with marketplace-related activities
2. Customer service and order tracking
3. Handling returns and refunds
Position located in Goiânia - GO; company situated on Avenida Goiás Norte, near Passeio das Águas Shopping.
##### **Requirements**
➢ Experience with marketplace-related activities.
➢ Experience with the Upseller system and verification of integration statuses with Mercado Livre, Shopee, Shein, and others.
➢ Availability to work Monday through Friday, from 7:00 AM to 4:50 PM.
**Daily Responsibilities:**
➢ Chat support (Mercado Livre, Shopee, Shein).
➢ Order release, verification, and tracking.
➢ Printing of shipping labels.
➢ Processing and archiving of invoices.
➢ Handling returns and refunds.
➢ Other department-related tasks.
**We Offer:**
➢ Fixed salary of R$2,000.00 on payroll + bonus + benefits.
➢ Benefits: meal allowance of R$15.00 per day + transportation allowance of R$10.00 per day (both without deductions).
➢ Performance/production bonus averaging R$500.00 after the 3rd month.