Description
Job Summary:
A professional to monitor orders, manage customer service, support digital marketing campaigns, and optimize the online store.
Key Highlights:
1. Expertise in e-commerce management and customer service
2. Support for promotional campaigns and digital marketing
3. Focus on the quality and organization of the online store
The company is seeking an E\-commerce Assistant in Caxias do Sul (Diamantino).
**Responsibilities:**
Order tracking, billing, and delivery status monitoring. Customer service via e\-mail, chat, WhatsApp, or marketplaces, among others. Support for marketplace management (e.g., Mercado Livre, Shopee, Amazon). Inventory monitoring and communication with internal departments. Support for promotional campaigns and digital marketing initiatives. Basic performance indicator analysis (sales, conversion rate, orders, complaints). Ensuring information accuracy and organizational integrity of the online store.
Previous experience as an E\-commerce Analyst, Online Sales Assistant, E\-commerce Coordinator, or E\-commerce Specialist may indicate alignment with some responsibilities of this position.
**Desired Qualifications:**
**Education:** Currently pursuing a bachelor's degree
**Experience:** Prior experience required
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Basic Food Basket
* Meal Allowance
* On-site Cafeteria
* Transportation Allowance
* Pharmacy Benefit Plan
* Health Insurance
**Additional Information:**
* \#UrgentOpening
* Employment Type: Permanent \- On-site
* Schedule: Full-time
* Working Hours: 7:20 AM to 4:53 PM\.