Collection Assistant

Description

Job Summary: The Collection Assistant will be responsible for managing delinquent customers, payment negotiation, financial reconciliation, and administrative support to the finance department. Key Highlights: 1. Active and responsive collection management for delinquent customers 2. Payment negotiation and agreement follow-up 3. Administrative and financial support with a focus on results * Conduct active and responsive collection from delinquent customers; • Negotiate payment methods, deadlines, and discounts within authorized limits; • Issue and reissue bank slips, invoices, and consent letters; • Perform daily follow-up on payment commitments and agreement breaches; • Update contact and negotiation history in the ERP/CRM system; • Reconcile bank payments and apply payment clearance in the financial system; • Prepare documentation for submission to credit protection agencies or legal collection; • Address customer inquiries regarding invoice and payment issues; • Develop control spreadsheets and weekly receivables reports; • Support the finance department in related administrative routines. **Position:** Collection Assistant **Employment Type:** CLT (Permanent) **Professional Area:** Business Administration **Working Hours:** **Number of Positions:** 1 **Benefits:** Meal and transportation allowances totaling R$ 1\.000,00\. **Requirements:** • Excellent persuasion skills * Conflict negotiation skills * Emotional intelligence and resilience * Assertive and ethical communication * Organization and time management * Focus on results and goals * Excellent persuasion skills * Conflict negotiation skills * Emotional intelligence and resilience * Assertive and ethical communication * Organization and time management * Focus on results and goals