COLLECTION ASSISTANT - Center

Description

Job Summary: Collection Assistant professional in Joinville responsible for negotiating and regularizing debts of delinquent customers, as well as monitoring payment agreements. Key Highlights: 1. Negotiation and regularization of debts with clients 2. Monitoring of payment agreements and follow-ups 3. Use of various channels for contact and collections A real estate development company seeks a Collection Assistant professional in Joinville (Center). **Responsibilities:** Proactively contact delinquent customers via various channels (phone, WhatsApp, e\-mail), negotiate payment terms, and offer alternatives to resolve outstanding debts. Send updated collection invoices, contracts, and other required documents to settle financial pending items. Extract daily delinquency reports from the system, analyze outstanding balances, and prioritize collection actions based on established criteria. Continuously update the management system with all information related to customer contacts, agreements reached, and negotiated payment deadlines. Use WhatsApp and other communication channels to conduct collections and negotiate debts, sending reminders, payment agreements, and prompt responses to customer requests. Receive and execute collection tasks defined by the collection coordinator. Monitor payment agreements signed with customers, track compliance with agreed deadlines and amounts, and perform follow\-ups as needed to ensure payments are made as agreed. Previous experience as Collection Assistant, Financial Assistant, Receivables Assistant, or Collection Agent may indicate suitability for some activities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 2\.400,00 * Meal Allowance * Fuel Allowance * Dental Plan **Additional Information:** * Employment Type: Permanent \- On\-site. * Schedule: Full\-time * Working Hours: Monday to Thursday, from 08:00 to 18:00\. Friday, from 08:00 to 17:00\.