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Job Summary: A fundamental part of operations, directly involved in monitoring operations and managing client relationships, ensuring efficiency, organization, and excellence. Key Highlights: 1. Direct involvement in monitoring operations and managing client relationships. 2. Focus on efficiency, organization, and excellence in service delivery. 3. Promotion of an innovative, ethical, inclusive, and safe work environment. In 32 years, we have learned to serve partners requiring agile, innovative, technology-driven, and differentiated credit solutions. We specialize in purchasing receivables and, with great pride, are among the largest groups in this sector. Our strategy is to continue growing—whether by developing new products or expanding into new regions. Today, we are a team of over 380 professionals across multiple Brazilian states—and we will keep growing! Join us—we’re waiting for you! COME BE SIFRA! A constructive outlook, integrity in action, and achieving more together—these are some of our core values. We strive to foster an innovative, ethical, inclusive, and safe workplace that respects individuals and their uniqueness, and supports continuous development of both behavioral and professional skills. AT SIFRA GROUP, WE AIM HIGHER AND EXCEED EXPECTATIONS! \#eusouSifra \#gruposifra **Responsibilities and Duties** You will be a fundamental part of operations, directly involved in monitoring operations and managing client relationships. Day-to-day, your focus will be ensuring efficiency, organization, and excellence in service delivery, contributing to smooth commercial processes. **Day-to-Day Responsibilities** * Receive, register, and monitor operations in the system—from initiation through settlement; * Manage the client portfolio and collection instructions, ensuring adherence to deadlines and quality standards; * Monitor and promptly resolve documentation-related issues; * Support internal and external clients by providing clear and efficient operational guidance. **Requirements and Qualifications** **Requirements:** * Completed or currently pursuing a Bachelor’s degree; * Intermediate-level Microsoft Office proficiency; * Experience in Commercial Support; * Availability for 100% in-person work; * Preferred experience in FIDC or banking sectors; **Additional Information** * **Flexible Meal Allowance**: BRL 1\.050,00 per month. Usable at supermarkets and restaurants. * **Bradesco Health Insurance**: Recognizing the importance of physical and psychological well-being, we offer this plan at no fixed monthly cost for you and your legal dependents! * **Bradesco Dental Insurance**: Also offered at no fixed monthly cost for you and your legal dependents! * **Profit-Sharing Program (PLR).** * **Life Insurance** * **Transportation Allowance or Commuter Bus** * **Total Pass** * **Partnership with Language Schools** * **Education Incentive** Our world runs on results. Yet our constructive outlook goes beyond numbers—seeing every interaction as an opportunity to build lasting bonds. We believe in combining experiences—the richness that emerges when knowledge and learning are shared. We are not merely a source of credit solutions; we build bridges connecting people and possibilities on a shared journey toward financial success. With three decades of history, every day counts toward the future—anticipating the dynamic demands of the financial landscape with a visionary spirit that drives us beyond the conventional. We are here to add value. More opportunities. More growth. More continuity. **Sifra Group.** The intelligence ecosystem for credit solutions #### **Our Values** * **We maintain a constructive outlook**: Driven by a constructive mindset, we see challenges as opportunities for innovation. We cultivate a daily attitude focused on identifying solutions to add value, drive transformation, and meaningfully impact people and organizations. * **We are problem solvers**: Finding solutions is in our DNA—we do so with expertise, resilience, and dedication, meeting client needs practically and effectively. * **We deliver our best**: Experience guides our team to act with excellence in every detail. We combine passion for our work with collective effort to generate value, strengthen partnerships, and exceed expectations. * **Together, we achieve more**: We believe in the synergy of knowledge—combining experiences and perspectives to achieve extraordinary outcomes. We are a team that builds solutions collaboratively, supporting one another on a journey of continuous learning. * **We act with integrity**: Integrity matters as much as results. We uphold transparent and respectful conduct. Aware of our responsibilities, every action we take aims to reinforce trust and strengthen partnerships. #### **\#SEJASIFRA
