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Job Summary: A professional responsible for ensuring customer satisfaction, executing tasks, and analyzing data to identify impacts on the customer base. Key Highlights: 1. Responsible task execution and customer service within deadlines 2. Performing complex data analysis using Excel 3. Inclusive and welcoming environment focused on growth and learning Ensure companies/customers are served satisfactorily and in accordance with pre\-established deadlines. Be accountable for executions under your responsibility. Important: Excel proficiency required (VLOOKUP, Pivot Tables, etc.) **Responsibilities and Duties** **Your challenges will include:** 1\) Perform comparisons between client and operator databases via the company's system and also via Excel using formulas such as XLOOKUP, VLOOKUP, and CONCATENATE. 3\) Immediately inform coordination about any incidents observed during activity execution that may impact the client’s customer base. **Requirements and Qualifications** **Additional Information** **Working Hours: 9:00 AM to 4:00 PM** **Work Location: Faria Lima \- SP** We are a global fintech that **connects people and technology to deliver customized solutions** in insurance, reinsurance, benefits, cybersecurity, and other areas. In Brazil, our story began with the acquisition of It’sSeg Company. Today, we are even stronger, combining **intelligence, data, and close relationships** to deliver sustainable results. **Our Way of Working:** We rank among the leading insurance brokerage and consulting firms in the country, driven by **curiosity, strategy, and collaboration**. We believe the best results emerge from teamwork and a constant pursuit of innovation. Here, you’ll find opportunities to **grow, learn, and transform**. We respect your background and experiences, and believe an **inclusive and welcoming environment** adds value to our business. If all this resonates with you, join our story!
