Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant for digital and telephone support, with a focus on the customer journey, property vacancy, and assistance in inspections and maintenance budgeting. Key Highlights: 1. Tenant support and guidance 2. Customer journey tracking 3. Assistance in property vacancy and maintenance processes We are looking for an Administrative Assistant to join the **Aluguel Zen!** team. **Responsibilities:** * Provide tenant support via digital channels and phone * Guide tenants regarding contracts, deadlines, and procedures * Monitor the customer journey throughout the leasing period * Manage property vacancy processes * Support final pre-inspection of properties * Request and track maintenance budget estimates * Coordinate with internal departments to ensure process efficiency **What We Are Looking For:** **Analytical Profile:** Ability to analyze documents and attention to detail. **Registration:** Experience in customer registration and financial data entry. **Organization:** Ability to maintain an organized schedule and manage multiple tasks simultaneously. **Communication:** Strong communication skills, especially in interactions with partners and customers. **Customer Service:** Experience in collections management and customer service. **What We Offer:** **Meal Allowance** to keep you energized throughout the day. **Transportation Allowance** to facilitate your commute to the workplace. **Additional Day Off** so you can enjoy your day with loved ones. Join the Aluguel Zen team!