Description
At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our guide. If you are driven by a passion for creating disruptive technological solutions, if you constantly seek challenges that expand the limits of the possible, and if you believe that putting the customer first is the key to success, then you are in the right place.
We want people who stand out, who think outside the box, and who are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is faced as an opportunity for learning and growth.
Join us and be part of a vibrant culture where innovation is fueled by incessant curiosity and where respect for the customer permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology.
If you are ready to be part of a company that believes talent is the key to success, send us your resume and join our team.
We look forward to meeting you and driving the next generation of technological solutions together.
**Come be a Hit!**
**Responsibilities and attributes** **Responsibilities and Attributes**
* Act as a facilitator of agile practices with development teams, promoting the correct application of the adopted framework (Scrum, Kanban, and SAFe).
* Support the organization and conduct of agile ceremonies, such as Daily, Sprint Planning, Sprint Review, Retrospective, Refinements, and other SAFe events.
* Monitor the evolution of Sprints and Program Increments (PIs), tracking flow, capacity, and team predictability indicators.
* Assist Product Owners, Tech Leads, and teams in backlog management and prioritization, ensuring alignment between planning and execution.
* Identify impediments and work with the team to support their resolution or escalation when necessary.
* Support the dissemination of agile culture, encouraging collaboration, transparency, continuous improvement, and a focus on value delivery.
* Update dashboards, metrics, and team performance indicators, contributing to data-driven decision-making.
* Support continuous improvement initiatives for processes, identifying opportunities to optimize workflows.
* Work with Architecture, Development, QA, DevOps, and Product Management to promote alignment between areas.
* Use Artificial Intelligence tools to support the preparation of minutes, action plans, information organization, insight generation, and productivity increase, respecting the organization's security and governance guidelines.
* Support Agile Masters and other leadership in the preparation of ceremonies, presentations, and executive indicators.
* Contribute to the evolution of team agile maturity through observation, monitoring, and sharing of best practices.
**Expected Experience**
* Minimum of **2 years of experience in the Information Technology area**.
* Experience in software development teams using agile methodologies.
* Practical knowledge of Scrum, Kanban, and basic SAFe concepts.
* Experience in organizing and monitoring agile ceremonies.
* Experience in using agile management tools such as Jira or Azure DevOps.
* Basic knowledge of agile metrics, such as Velocity, Lead Time, Cycle Time, Burndown, and Throughput.
* Experience in developing indicators and monitoring action plans.
* Desirable experience in supporting the management of risks, impediments, and dependencies between teams.
* Familiarity with Artificial Intelligence tools applied to productivity and management.
**Requirements and qualifications** **Requirements and Qualifications**
* Completed higher education in any field.
* Jira or Azure DevOps.
* Microsoft Teams.
* Microsoft Office (Excel, PowerPoint, and Word).
* Power BI (basic).
* Miro or equivalent collaborative tools.
* Confluence.
* AI tools to support productivity, such as ChatGPT, Microsoft Copilot, Gemini, or equivalents.
**Technical Skills**
* Knowledge of Scrum, Kanban frameworks, and SAFe fundamentals.
* Organization and facilitation of agile ceremonies.
* Backlog management and demand tracking.
* Monitoring of agile metrics and indicators.
* Impediment management and action plan tracking.
* Preparation of executive reports and dashboards.
* Basic knowledge of the software development life cycle (SDLC).
* Ability to support continuous improvement processes.
* Use of Artificial Intelligence tools to increase productivity, organize information, support analyses, and automate administrative activities.
**Courses and Certifications (Desirable)**
* Scrum Foundation Professional Certificate (SFPC).
* Professional Scrum Master I (PSM I) or Certified ScrumMaster (CSM).
* SAFe Practitioner (SP) or SAFe Agilist (SA).
* Kanban System Design (KMP I) or equivalent.
* Courses in Agility, Lean, Agile Project Management, and Agile Metrics.
* Training in Artificial Intelligence applied to management, productivity, and collaboration.
**Differentiators**
* Experience in medium or large corporate environments.
* Experience in organizations that use SAFe.
* Basic knowledge of flow metrics (Flow Metrics).
* Basic knowledge of OKRs and performance indicators.
* Experience with Power BI for dashboard construction.
* Familiarity with DevOps processes and the software development cycle.
* Experience in supporting the organization of PI Planning and other SAFe events.
* History of participation in continuous improvement initiatives, agile transformation, or the adoption of Artificial Intelligence tools to support teams.
**Additional information**
Want to know all our job openings? Access our page:
Hitss \- Work With Us
https://globalhitss.gupy.io/
**Important: All our job openings are eligible for professionals with disabilities, gender equity, and race/ethnicity.**
HITSS BRASIL is a multinational of the Claro group, operating for more than 30 years in the digital solutions and IT services market in 7 countries. Combining incomparable experience and specialized skills, our 5\.000 employees are engaged in making the new every day. We bet on innovation with integrity and seek to develop inclusive, responsible, and sustainable solutions to serve our employees and customers.
**Through the diversity and inclusion pillar, everyone has equal opportunities to build their career.**
We do not make distinctions based on gender, religion, race, sexual orientation, social position, or disability.
If you like challenges, trends, and agile and innovative processes, your place is here.
Join us!