Secretary/Receptionist

Description

Job Summary: We are seeking an organized and empathetic professional to serve as the first point of contact for patients, ensuring human-centered service and efficient appointment management. Key Highlights: 1. Human-centered service as the first point of contact 2. Efficient management of appointment scheduling and patient reception 3. Opportunity to work with communication and practice management systems We seek an organized, empathetic, and proactive professional to serve as the first point of contact for our patients. The goal is to ensure human-centered service and efficient appointment management. **Key Responsibilities:** * Greet patients courteously and manage the waiting queue. * Schedule and confirm appointments via phone and WhatsApp. * Register patients in the system and manage medical records. * Issue health insurance referral forms and perform basic billing. * Maintain a well-organized reception area and monitor inventory of basic supplies. **Requirements:** * Completed high school education (technical or higher education in administrative fields is preferred). * Prior experience in reception (preferably in healthcare). * Proficiency in Microsoft Office and familiarity with medical practice management systems. * Excellent verbal and written communication skills. * Ability to interact effectively with diverse individuals and handle high-pressure situations. Employment Type: Full-time, CLT permanent contract Compensation: R$2.200,00 \- R$3.000,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site