Customer Service Internship

Description

Job Summary: In-person, telephone, and digital customer service to provide information about products and services, support resolution of inquiries, and track orders. Key Highlights: 1. Customer service across multiple communication channels 2. Support in resolving inquiries and order tracking 3. Internship opportunity for high school students **Responsibilities** * Provide in-person, telephone, or digital channel (WhatsApp, e\-mail, chat, social media) customer service; * Provide information regarding products, services, delivery timelines, and commercial terms; * Assist in resolving customer inquiries, requests, and complaints; * Track orders and deliveries, ensuring smooth information flow. **Requirements** * Currently enrolled in high school * Availability during morning or afternoon shifts * Resident of Campinas **Compensation/ Benefits** * Monthly stipend of BRL 850.00 * Transportation allowance up to BRL 280.00 * Life insurance **Position 01 \-** Monday to Friday 08:30 to 13:30; Saturday 08:30 to 13:00 **Position 02 \-** Monday to Friday 13:00 to 18:00; Saturday 08:30 to 13:00 Job Type: Internship Contract Duration: 12 months Payment: starting from BRL 1\.130,00 per month