We believe our employees are the most important element for transforming the reality of communities and organizations still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented, passionate individuals who love what they do and aspire to achieve ever-greater success. The Coordination Assistant performs routine administrative and operational internal activities related to customer service and supports Unit Coordinators and Microcredit Agents in their responsibilities. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family that is, above all, MADE OF PEOPLE! **Responsibilities and Duties** **Key Activities for this Role:** * Providing customer service and delivering information regarding products and services; * Conducting various inquiries and document control; * Managing and organizing files; * Supporting the unit’s managerial control monitoring; * Supporting the credit proposal approval process; * Performing other duties within the scope of this role; **Requirements and Qualifications** Legal age (18 years or older); Education: High school diploma; **Required Knowledge:** Experience in administrative routines and public service; Willingness to travel between municipalities; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** BRL 1,712.11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM – 5:30 PM). **Benefits of Working at INEC:** Professional development and training programs; Health and dental insurance; Emotional well-being program; Private pension plan; Meal allowance and Basic Food Basket allowance: BRL 1,496.46; Wellhub; Childcare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Paraíba Agroamigo Regional Office Phone: +55 83 99999-47124 Email: karine.furtado@inec.org.br / clara.pontual@inec.org.br Submit your application and join our selection process. #INECMADEOFPEOPLE Founded in 1993, the Northeastern Institute for Citizenship (INEC) is a Civil Society Organization (CSO) focused primarily on sustainable community development across Brazil’s Northeast region. In 2003, INEC was certified as a Civil Society Organization of Public Interest (Oscip), enabling it to partner with the Banco do Nordeste to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having managed the Crediamigo program from 2003 to 2022 and the Agroamigo program since 2005 to the present day. In 2021, the international NGO Water.Org joined forces with INEC and the Banco do Nordeste to expand access to water solutions through microcredit. In 2022, Agroamigo served 1,410,064 active clients across 2,074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development—based on income generation and social leadership—in alignment with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand staff members across all states of Brazil’s Northeast region and the northern regions of Minas Gerais and Espírito Santo. Join this team #madeofpeople and bring your talent to INEC!