IT Support Analyst

Description

Job Summary: This role involves installing and configuring software, supporting technical presentations, conducting POCs, elaborating implementation proposals, and assisting clients with queries. Key Highlights: 1. Support for technical presentations and product demonstrations 2. Conducting Proof of Concepts (POCs) at client sites 3. Proficiency in software installation and demonstration **Job Responsibilities:** * Install and configure on-premises and cloud-based software; * Support technical presentations and product demonstrations for clients; * Conduct POCs (Proof of Concepts) at client sites; * Develop software implementation proposals using predefined templates; * Address client questions during presentations and demonstrations. \* **Requirements for the Position:** * Intermediate English for reading technical materials; * Completed or ongoing undergraduate degree in IT-related fields; * Knowledge of microcomputing; * Basic knowledge of IT infrastructure and networks; * Basic knowledge of software installation and configuration on servers; * Prior experience in technology companies; * Strong verbal and written communication skills; * Proficiency in software installation and demonstration. **08:00h \- 12:00h \| 13:30h – 18:00h** **Benefits We Offer:** * Transportation Allowance; * Life Insurance; * Meal or Food Allowance; * Profit Sharing Plan (PPR); * Health Insurance; * Certification Assistance; * Language Learning Assistance; * Birthday Day Off. **Special Partnerships:** * SESC and Sesi Farma; * Partner gyms (Dalehh Functional Training); * SESI Dental Care; * Ótica São José; * Posto Mime. Employment Type: Full-time CLT Compensation: Starting from R$1\.978,00 per month Benefits: * Medical assistance * Dental assistance * Education assistance * Partnerships and commercial discounts * Profit sharing * Food allowance * Meal allowance * Transportation allowance Experience: * Inside Sales (Mandatory) * Microsoft Excel (Preferred) * Customer Service (Mandatory) License/Certification: * Brazilian National Driver's License Category B (Preferred) Work Location: On-site