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Job Summary: Customer service professional for a pharmacy, responsible for dispensing medications, sales, inventory management and organization, in an environment that values development and well-being. Key Highlights: 1. An environment that values professional initiative and growth 2. A focus on humanized service and customer health 3. Opportunities for development within a large pharmacy chain We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live life fully. We take pride in our history, which is why we do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, results-driven performance, sustainability, and innovation in every solution you deliver, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We foster an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check stock levels of medications and products, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain an orderly customer service area and shelves. Ensure hazardous products are stored properly and in compliance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer literacy; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course, developed by the Pague Menos and Extrafarma Pharmacy Networks. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental plan, available via voluntary enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and well-being are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE. Through **human-centered values**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy chain. Our business model centers on selling health- and wellness-related products and services to our customers. We operate in the specialty retail market, following the *drugstore* concept. We aim to be more than just a pharmacy chain—we strive to become an **integrated health hub**. Accordingly, since 2016, we have implemented Clinic Farma, a pharmaceutical consultation service where customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 giants united by one purpose: ensuring access to quality healthcare across Brazil so more people can **live life fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.
