Senior E-commerce Analyst

Description

**Job Description:** Position Summary We are seeking a detail-oriented and execution-focused E-commerce Analyst to support the daily operations of BYD Brasil's e-commerce business. This role will be responsible for maintaining the platform backend, updating products/content, monitoring operational data, supporting campaign execution, and facilitating cross-functional coordination to ensure efficient day-to-day online operations. Key Responsibilities Daily E-commerce Operations Maintain and update information in the e-commerce platform backend, including product listings, pricing, inventory, banners, landing pages, and promotional configurations Perform daily operational tasks across e-commerce platforms and internal systems Monitor platform functionality and promptly report operational issues Content & Materials Management Upload and maintain product images, descriptions, specifications, and promotional materials Ensure all online content is accurate, up-to-date, and aligned with brand guidelines Coordinate with design/marketing teams to prepare content and visual assets Data Monitoring & Reporting Monitor daily/weekly/monthly sales and traffic performance Prepare routine reports on platform performance, campaign results, inventory status, and customer behavior Support data analysis to identify operational issues and optimization opportunities Campaign & Promotion Support Assist in configuring promotions, discount campaigns, vouchers, bundles, and seasonal activities Support campaign testing/QA prior to launch Monitor campaign execution and collect post-campaign performance data Cross-functional Coordination Coordinate with internal teams—including logistics, IT, finance, marketing, and customer service—to support business operations Track issue resolution and ensure effective communication among stakeholders **Requirements:** Qualifications Required Bachelor’s degree in Business Administration, Marketing, E-commerce, or related fields 1–3 years of experience in e-commerce operations / digital commerce / online marketplace operations Familiarity with e-commerce backend systems, CMS, or marketplace seller centers Strong attention to detail and execution capability Proficiency in Excel / Google Sheets / data reporting tools Organizational skills and ability to multitask English proficiency for internal communication Preferred Experience with VTEX / Shopify / Salesforce Commerce Cloud / marketplace platforms Experience in retail, automotive industry, consumer electronics, or dynamic e-commerce environments Basic knowledge of digital marketing / CRM / online customer journey Experience in multi-project management