Description
**About the role**
We are looking for a **DevOps / Site Reliability Engineer** to maintain operational resilience and 24/7 stability for a multi\-cloud enterprise security program, serving as Incident Commander on major and critical incidents while also owning IaC, CI/CD pipelines, and CSPM telemetry. You will drive major\-incident calls, own post\-incident remediation follow\-through, draft stakeholder communications, and develop divisional incident\-management playbooks alongside multi\-cloud security guardrails using Terraform and Wiz. The role requires **5\+ years of SRE experience** with hands\-on incident command in a 24/7 financial services environment.
**What you will do**
* Scale and maintain the ability to drive operational stability across multi\-cloud environments (Azure, AWS, GCP).
* Engineer unified security policies and configuration baselines using IaC (**Terraform**) to prevent misconfigurations.
* Design, maintain, and optimize enterprise CI/CD pipelines to support continuous ASPM ingestion and deployment.
* Act on continuous monitoring alerts, utilizing Cloud Security Posture Management (CSPM) tools like **Wiz** to secure workloads.
* Serve as Incident Commander on major and critical incidents — running the bridge, directing technical workstreams, making time\-critical decisions, and coordinating cross\-functional responders under pressure.
* Own the post\-incident loop — track remediation items to closure, hold owning teams accountable to timelines, and drive systemic fixes and preventative actions across groups.
* Draft and send clear, accurate, audience\-appropriate incident notifications and status updates to technical teams, management, and stakeholders throughout the incident lifecycle.
* Develop, maintain, and socialize divisional / group\-level incident\-management playbooks, runbooks, and escalation procedures that standardize response and reduce time\-to\-resolution.
**Must haves**
* **5\+ years of experience**.
* In\-depth architectural expertise in multi\-cloud defense, federated IAM, and zero\-trust principles.
* Strong practical experience with **Kubernetes, Terraform, CI/CD orchestration, and Python/Go** scripting.
* Senior\-level, hands\-on incident\-command experience driving major/critical incident calls to resolution in a 24x7 production environment.
* Proven track record of remediation follow\-up — coordinating with teams and holding owners accountable until issues are fully closed.
* Demonstrated skill drafting and issuing incident notification communications to both technical and executive audiences.
* Direct experience authoring divisional/group incident\-management playbooks and escalation procedures.
* Fully autonomous.
* Drives the architecture of complex automated runbooks and mentors Middle\-level SREs.
* Extensive experience deploying and tuning APIs from modern CNAPP/CSPM platforms, ideally **Wiz**.
* Prior experience building platforms subject to strict financial compliance standards (PCI\-DSS, SOC2\).
* Upper\-intermediate English level.
**Nice to haves**
* **PagerDuty** — hands\-on experience with on\-call scheduling, alert routing, and incident orchestration.
* **ServiceNow** — familiarity with incident, problem, and change management workflows and reporting.
**Perks and benefits**
* **Growth without limits:** build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
* **Competitive compensation:** get recognition that reflects your skills and impact, with regular performance and compensation reviews
* **Flexibility:** work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
* **Meaningful, modern projects:** build impactful products using modern technologies alongside global teams and leading brands
* **Collaborative culture:** join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
* **Well\-being \& support:** access local well\-being programs and people\-focused support tailored to your location
Job Type: Full\-time
Work Location: Remote